Blockchain Account manager
We are looking for a Blockchain Account Manager to join our team.
The ideal candidate must have a proven record of accomplishment in managing customer relationships at different levels: needs assessment, documentation preparation, proposal drafting and negotiation, technical queries and support management. The incumbent will be as well actively involved in business development.
Passion for Blockchain and its applications in Crypto is highly recommended for this role.
The ideal candidate has experience working in geographically distributed and culturally diverse teams.
What You'll Do
- Support the PMO and all technical teams with the relationship clients, especially in the proposal and negotiating phase.
- Gather form the client requirements and synthesize in a coherent tender.
- Collect, maintain and divulge product and service information to stakeholders
- Collect and promptly communicate clients feedback to the other Zondax teams to transform them into solutions for our products.
- Support the PMO with the internal organization of the workflow, leasing with the client in case of incidents as the project unfolds
- Manage multiple internal stakeholders requests for clients including legal, finance, and administration
- Maintain and grow existing relationships.
- Contribute to continued product development with client feedback and idea generation.
- Create and track metrics to measure success and identify opportunities for improvement.
What You Bring
- 5+ years as Account Manager in an IT/Tech environmen
- Excellent communications, interpersonal, and presentation skills
- Excellent business analysis, project and relationship management skills
- Ability to interact and communicate with multiple stakeholders
- Fluent written and spoken English language
- Strong technical knowledge to make informed decisions.
- Excellent verbal and written communication skills to write thorough feature requirement documents
Who We Are
We are a front line engineering team in the blockchain space, building innovative software solutions centered around the principles of decentralization Innovation, curiosity and precision are part of our DNA. We build back-end tech solutions for the leading projects in the cryptocurrency space, delivering an agile and creative approach to the ever-evolving problems of a fast-growing industry.
Our diverse team brings a detail-oriented approach to the software creation process, customizing its methods for the needs of a multi-varied client base.
We are growing quickly and are constantly on the lookout for open-minded, curious individuals who have a passion for technology. If you would like to work on the front-line of innovation and contribute to a variety of projects where you'll never stop learning, get in touch with us now.
Zondax is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.